This notice applies specifically to hub.watchdogsecurity.io.
For our main privacy practices across WatchDog services, see the Privacy Policy.
What We Collect in Partner Hub
| Category | Examples | Why We Use It |
|---|---|---|
| Partner profile data | name, business email, title, organization | to create and manage partner accounts |
| Authentication and session data | sign-in records, session data, access-control records | to authenticate users and secure the portal |
| Portal usage data | post-sign-in usage events and workflow activity | to operate and improve the partner portal |
| Proposal-related records | proposal creation, sending, and lifecycle activity tied to partner workflows | to support proposal workflows and related records |
| Diagnostics and security logs | error data, performance information, access logs, audit records | to troubleshoot, secure, and operate the portal |
Key Service Providers & Subprocessors
The following third-party service providers process data as part of delivering the Partner Hub. For the full cross-service overview, see the Subprocessors & Service Providers page.
| Provider | Purpose | Data Retention |
|---|---|---|
| Google Cloud Platform (GCP) | primary cloud hosting and data storage; this is where partner account data and portal data lives | partner data deleted upon departure; proposals and leads retained up to 365 days for internal tracking |
| Mixpanel | post-sign-in product analytics and event measurement | up to 3 years |
| Sentry | diagnostics, error monitoring, and troubleshooting | up to 90 days |
| Slack | internal notifications containing partner-related PII (e.g., new lead alerts, proposal activity) | up to 1 year per channel retention policy |
| Pipedrive | CRM for partner relationship management and lead tracking (planned) | up to 3 years after last contact |
Data Retention and Deletion
When a partner leaves the platform, we delete their account data and associated information promptly. However, we retain proposals and lead records for up to 365 days after departure for internal tracking and business recordkeeping purposes.
Have questions?
Our Privacy Officer is here to help clarify any points of this policy.
