Select and Develop General Controls Over Technology
Plain English Translation
Organizations must design, select, and implement general control activities over technology to support the achievement of their compliance and business objectives. This involves establishing SOC 2 Type 2 controls over technology infrastructure, security management processes, and the acquisition, development, and maintenance of software. By formally determining the dependencies between business processes and their underlying technology stack, organizations can deploy Trust Services Criteria technology controls that effectively protect assets and ensure reliable system processing.
Technical Implementation
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Required Actions (startup)
- Map baseline technology general controls to critical infrastructure components.
- Implement standard security management controls such as role-based access control and vulnerability scanning.
Required Actions (scaleup)
- Formalize the technology acquisition and development life cycle with documented procedures.
- Assign specific risk owners to oversee control activities over complex technology systems.
Required Actions (enterprise)
- Integrate automated compliance monitoring for all technology infrastructure.
- Conduct rigorous evaluations of the dependency between complex automated business processes and underlying technology controls.
A SOC 2 Type 2 CC.2 general control activity involves the policies and procedures that an organization selects to govern its technology environment. This includes Trust Services Criteria technology controls for infrastructure, security management, and software development to ensure systems operate effectively.
To understand how to implement SOC 2 CC.2 general controls, organizations should map dependencies between business processes and their technology stack. This involves assigning risk owners to develop controls over technology infrastructure, restricting access rights, and standardizing development processes.
Examples of SOC 2 technology control activities include network perimeter defenses, secure software development lifecycles, and access management systems. These SOC 2 general control activities protect the technology infrastructure and ensure processing availability and integrity.
SOC 2 Type 2 Trust Services Criteria technology infrastructure security is vital because infrastructure forms the foundation of data processing. Strong SOC 2 control environment technology infrastructure protections prevent unauthorized access and mitigate external threats to sensitive assets.
Organizations need documentation showing that assigned risk owners develop control activities aligned with annual risk assessments. Essential evidence includes information security policies, asset inventories, and procedures detailing SOC 2 control activities over technology acquisition development maintenance.
In a SOC 2 audit general controls for IT are evaluated by testing the design and operating effectiveness of security and infrastructure measures. Auditors review risk assessment documentation and verify that technology acquisition, development, and maintenance processes function as expected.
If you are wondering what are general control activities in SOC 2, they are foundational IT controls that support the overall technology environment, like infrastructure security. Specific controls are typically business process or application-level controls that rely on these overarching technology general controls.
Organizations develop these controls by establishing standard operating procedures for purchasing, building, and maintaining IT systems. Trust Services Criteria CC.2 explained requires managing the technology acquisition, development, and maintenance life cycle to ensure new systems meet security and compliance objectives.
A frequent pitfall in SOC 2 common criteria CC selection and development controls is failing to link the chosen IT controls directly to the identified risks. Organizations often overlook the dependency between automated business processes and the required technology general controls.
CC.2 provides the technological foundation that supports the broader internal control environment. These SOC 2 Type 2 controls work in tandem with risk assessment and monitoring activities to ensure that all Trust Services Criteria technology controls remain effective.
WatchDog Security's Compliance Center streamlines the implementation of SOC 2 CC5.2 general controls by automating evidence collection, gap detection, and ensuring that the necessary technology infrastructure controls are in place. With its robust framework support and compliance tracking, it helps organizations ensure their technology control activities meet SOC 2 standards.
WatchDog Security's Posture Management helps organizations by identifying technology infrastructure misconfigurations and providing remediation guidance. By aligning these security measures with SOC 2 CC5.2, it ensures that general controls over technology development, acquisition, and security management are both proactive and effective.
"COSO Principle 11: The entity also selects and develops general control activities over technology to support the achievement of objectives."
| Version | Date | Author | Description |
|---|---|---|---|
| 1.0.0 | 2026-02-22 | WatchDog Security GRC Team | Initial publication |