All Case Studies
Case Study
Agentiiv saves hundreds of hours while scaling enterprise compliance
How Agentiiv used WatchDog to achieve SOC 2 Type 2 readiness and attestation, manage 6+ frameworks, automate core compliance work, and give enterprise buyers clearer proof of its security and privacy program.
AI SaaS45 employeesToronto, OntarioThe Future of Work
Customer Snapshot
CompanyAgentiiv
IndustryAI SaaS
Team Size45
RegionNorth America
ChallengeScaling enterprise-ready compliance across 6+ frameworks without slowing product and growth teams
Compliance & GRCHuman RiskTrust CenterPolicy ManagementvCISO
100s
Hours Saved
Owning compliance processes, risk assessments, TPRM, and security calls so the Agentiiv team stays focused
6+
Frameworks Active
SOC 2, GDPR, Quebec Law 25, PIPEDA, Singapore PDPA, and ISO 27001 readiness in one program
Done
For You, Not By You
WatchDog owns the ongoing compliance functions and handles the security work so Agentiiv doesn't have to
The Short Version
Agentiiv needed a compliance and security program that could keep pace with enterprise customer expectations, regional privacy requirements, and continued growth, without pulling internal teams away from product and growth. With WatchDog, they got more than a platform. WatchDog built and owns Agentiiv's compliance processes end-to-end: producing PIAs, TRAs, risk assessments, and a full TPRM program, coordinating SOC 2 Type 2 attestation with an independent auditing firm, and joining security calls on Agentiiv's behalf. The result is a program that runs and improves continuously, with Agentiiv's team spending their time approving and staying informed rather than doing the compliance work themselves.
Before & After WatchDog
| Before WatchDog | After WatchDog |
|---|---|
| No internal owner for compliance functions like risk assessments, PIAs, or vendor reviews | WatchDog owns and runs these functions as an embedded part of the program |
| Compliance work competing with product and growth priorities | WatchDog handles the compliance work, Agentiiv reviews and approves |
| Security meetings and questionnaire reviews requiring internal time | WatchDog joins calls and responds on Agentiiv's behalf, returning that time to the team |
| No structured vendor risk program | Full TPRM pipeline with vendor onboarding, offboarding, and ongoing risk ownership |
| Limited visibility into human risk and user behavior trends | Human Risk Monitoring deployed for earlier risk detection |
| Security proof shared through ad hoc customer requests | Trust Center with SOC 2 Type 2 report, policies, and approved compliance materials |
Enterprise security expectations were growing alongside the business
As Agentiiv expanded its AI SaaS business, enterprise buyers expected clear proof of security, privacy, and operational maturity. The team wanted a practical way to manage SOC 2 Type 2, regional privacy requirements, onboarding, policies, customer due diligence, and ongoing risk visibility without distracting internal teams from product and growth priorities. The goal was not just to pass an audit, but to build a repeatable compliance operating rhythm that could support new regions, new customers, and more sophisticated security expectations over time.
Security & Compliance Gaps
Enterprise compliance expectations increasing
As Agentiiv served larger customers and expanded into new markets, buyers expected stronger proof across SOC 2, privacy, security operations, and regional compliance requirements
Keeping internal teams focused
Agentiiv wanted to strengthen compliance and security without pulling product, engineering, or operations teams into repetitive manual administration
Turning security vision into operating rhythm
Leadership had a clear long-term security vision and needed a practical way to convert it into policies, evidence, reviews, workflows, and recurring improvements
Manual proof collection taking time
Evidence requests, onboarding tasks, policy acknowledgments, privacy records, and customer due diligence could become time-consuming without a centralized process
What WatchDog Implemented
Platform Layer
- Multi-framework compliance workspace for SOC 2, GDPR, PIPEDA, Singapore PDPA, Quebec Law 25, and ISO 27001 readiness
- Automated evidence collection, control mapping, and recurring compliance task tracking
- Policy management with version control, acknowledgment tracking, and audit-ready history
- Automated onboarding workflows with training, policy delivery, and task assignments
- Human Risk Monitoring for risky user behavior and insider risk visibility
- Trust Center for sharing security and privacy documentation while streamlining due diligence
Expert Services
- Embedded vCISO-style support through monthly cadences, ad hoc guidance, and joining calls on Agentiiv's behalf
- SOC 2 Type 2 audit preparation, evidence coordination, and attestation with an independent auditing firm
- Hands-on production of PIAs, TRAs, DPIAs, DIMs, LIAs, and RoPA records, with ongoing ownership and record maintenance
- Full TPRM program build-out including vendor onboarding, offboarding, risk reviews, and pipeline ownership
- Penetration testing and quarterly vulnerability scanning with expert remediation guidance and validation of findings
- Regional framework interpretation and program build-out for GDPR, PIPEDA, Quebec Law 25, and Singapore PDPA
- Monthly compliance reporting and stakeholder walkthroughs covering security metrics, monitoring status, and Trust Center updates
- Security questionnaire responses and customer due diligence support
Implementation Timeline
Phase 1: Foundation & Compliance Baseline
Onboarded Agentiiv into WatchDog, organized existing policies and evidence, mapped key controls, and established a clear operating rhythm for compliance work.
Phase 2: SOC 2 Type 2 Program
Supported SOC 2 Type 2 readiness, evidence collection, audit coordination, and attestation with an independent auditing firm.
Phase 3: Privacy & Regional Expansion
Built out privacy documentation hands-on, including DPIAs, DIMs, LIAs, and RoPA, with risk identification and record maintenance across GDPR, PIPEDA, Quebec Law 25, and Singapore PDPA.
Phase 4: ISO 27001 & ISO 42001 Readiness
Began ISO 27001 and ISO 42001 (AI management system) readiness, including gap assessments, control mapping, and ISMS structure, positioning Agentiiv for certification as their enterprise program matures.
Ongoing: Embedded Security & Compliance Operations
Monthly compliance cadences and stakeholder walkthroughs covering security metrics, monitoring status, and Trust Center updates. Quarterly vulnerability scanning with remediation guidance and validation of findings. Continuous Human Risk Monitoring, onboarding automation, and ad hoc security support as Agentiiv grows.
What Agentiiv Can Show Buyers
SOC 2 Type 2 attestation report
Penetration testing report with remediation validation
Quarterly vulnerability scanning reports with tracked remediation
Threat risk assessments (TRAs)
Third-party risk assessments
Tabletop exercise (TTX) reports
PIAs, DPIAs, DIMs, LIAs, and RoPA records
ISO 27001 & ISO 42001 gap assessments
Security audit history and control evidence
Human Risk Monitoring reports
Trust Center with policies, security documentation, and approved compliance materials
Products Used
Compliance & GRC
A centralized compliance workspace for SOC 2 Type 2, GDPR, PIPEDA, Singapore PDPA, Quebec Law 25, and ISO 27001 readiness.
- 6+ frameworks in one workspace
- SOC 2 Type 2 evidence tracking
- Cross-framework control mapping
- Automated compliance tasks
Business Outcomes
Compliance Work Off Their Plate
WatchDog owns and runs the compliance functions. The team approves and stays informed; WatchDog handles the work
Audit-Ready Infrastructure
The auditing firm used WatchDog directly to review Agentiiv's infrastructure, controls, and evidence without lengthy back-and-forth
Enterprise Proof Without the Overhead
A Trust Center stocked with policies, SOC 2 Type 2 report access, and approved compliance materials so enterprise buyers get what they need quickly
A Full Security Program, Not Just a Platform
SOC 2 Type 2 attestation, 6+ active frameworks, a TPRM program, tabletop exercises, penetration testing, and ISO 27001 and ISO 42001 readiness, all running without a dedicated internal compliance hire
We don't see WatchDog as just another tool, they're a true partner. By embedding into our team, they've helped us strengthen our security, save countless hours, and operate with the same confidence as a much larger organization. For a fast-moving team like ours, that kind of support is invaluable.
M
Michael Carrick
Chief Technology Officer, Agentiiv
Ready To Get Started?
Join companies like Agentiiv who use WatchDog to streamline compliance, reduce risk, and accelerate growth — for free today.
Get Started For Free
